ap999 Terms & Conditions

These terms and conditions ("Terms") govern the relationship between ap999 and its users ("you" or "member"). ap999 is an online entertainment platform that offers slot games, live casino, cricket betting, and other gaming services for players in Bangladesh.

These terms may be updated from time to time. Any changes will be published on this page and will take effect from the date the updated terms are posted. Continued use of the platform will be considered acceptance of the new terms.

• These terms have been prepared in Bengali and the Bengali version shall be considered authoritative.
• Any rules, policies, or operational decisions made by ap999 shall be considered final.
• It is entirely the user's responsibility to read and understand these terms.

To open an account at ap999, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age — this platform is for users aged 21 and above only.
• You must reside in an area where online gaming is not prohibited.
• Each individual may open only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.

Account Verification

ap999 may verify your identity at any time. National ID card, passport, or other government-approved documents may be requested for verification. Failure to complete verification may result in temporary or permanent suspension of the account.

Account Security

It is your responsibility to keep your account login credentials (username and password) strictly confidential. Sharing login details with any third party is strictly prohibited. If you notice any suspicious activity on your account, notify the ap999 support team immediately.

All rules regarding transactions at ap999 are detailed below.

Deposit Rules

• All deposits will be reflected in your ap999 account immediately.
• Only deposits from a payment account registered in your own name will be accepted.
• Deposits through third parties are strictly prohibited and such transactions may be cancelled.
• For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, or BRAC Bank may be used.

Withdrawal Rules

• Account verification must be completed before submitting a withdrawal request.
• Any applicable wagering requirements on active bonuses must be fulfilled before withdrawal.
• Withdrawals can only be made through the same method used for the deposit.
• ap999 reserves the right to review or delay any withdrawal request in cases of unusual activity.

ap999 offers various bonuses and promotional offers for new and regular members. Each bonus is subject to specific terms.

Welcome Bonus

An example to help understand how the bonus works:

• Example 1: Deposit ৳1,000 → receive ৳1,500 bonus → total balance ৳2,500.
• Example 2: Deposit ৳8,000 → receive maximum ৳5,000 bonus → total balance ৳13,000.

Wagering Requirements

The wagering requirement applies to the bonus amount only (not the combined total of deposit and bonus). For example: ৳1,500 bonus × 15 = a total of ৳22,500 must be wagered before the bonus funds can be withdrawn.

General Bonus Terms

• Each bonus offer must be used within a specified validity period.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• If bonus misuse or fraudulent activity is proven, the bonus and any associated winnings will be cancelled.
• ap999 reserves the right to modify, suspend, or discontinue any bonus offer.
• Bonus funds cannot be transferred or withdrawn from the account until wagering is completed.

ap999's VIP program has five tiers. Players can advance to higher tiers through regular play, and the weekly cashback benefit increases at each tier.

• VIP tiers and benefits may change at ap999's discretion.
• Cashback is generally added to the account at the end of the week, subject to applicable terms.
• If misuse of VIP benefits is proven, tier status or benefits may be removed.

The following activities are strictly prohibited on the ap999 platform and may result in account closure and forfeiture of funds:

• Engaging in fraudulent or dishonest activity.
• Misusing the bonus system or collecting bonuses through multiple accounts.
• Using software, bots, or automation tools to play games.
• Money laundering or depositing funds from illegal sources.
• Unauthorized access to another member's account.
• Exploiting platform vulnerabilities or bugs to gain unfair advantage — if you find any such issue, notify the support team immediately.
• Harassing, threatening, or showing disrespectful behavior toward other users.

All games on ap999 are operated using independent and verifiable Random Number Generator (RNG) technology, which ensures fair outcomes.

Sports Betting

• All bets are final once placed and cannot be changed.
• If a match is cancelled or incomplete, the relevant bet will be settled according to the applicable rules.
• In the event of odds changes, the odds at the time the bet was accepted will apply.

Casino Games

• All game outcomes are automated and unbiased.
• If a game is interrupted mid-session due to a technical error, ap999 will provide a reasonable resolution.
• The specific rules for each game can be found within the game itself.

ap999 places the highest priority on responsible gaming. We believe gaming should be an entertaining activity and should never be the cause of financial or personal problems.

• You can set your own deposit limits, betting limits, or session time limits.
• A self-exclusion option is available if you need to take a temporary or permanent break.
• If you feel you are experiencing gaming-related problems, contact our support team right away.

For more information on responsible gaming, please visit our Responsible Gaming page.

ap999 treats the protection of your personal information as a top priority. Our platform uses SSL encryption technology to keep all your transactions and personal data secure.

• Your information is not sold or shared with third parties.
• Full details on how data is collected, used, and stored are available in our Privacy Policy.
• Your account and transaction history are stored on secure servers.

ap999 may temporarily or permanently close an account under any of the following circumstances:

• Any violation of these terms and conditions.
• Failure to verify identity or providing false information.
• Bonus misuse or fraudulent activity.
• Engaging in prohibited activities.
• At the member's own request.

Before an account is closed, ap999 will consider returning any valid and unsettled funds (if any and if no terms have been violated).

ap999 makes every effort to operate a safe and reliable platform. However, ap999 is not liable for the following:

• Incomplete games due to internet connection loss.
• Technical issues arising from your device or software.
• Losses resulting from unauthorized use of your login credentials.
• Issues caused by third-party activities or services.
• Circumstances beyond our control (force majeure).

ap999 strives to resolve any technical errors promptly and considers reasonable compensation for affected members.

For any dispute with ap999, please follow the steps below:

1. First, report the issue directly to us via our 24/7 live chat or email ([email protected]).
2. The support team will review the issue and get in touch to resolve it.
3. The member must submit all relevant information and evidence on their behalf.
4. ap999's decision is final and binding on both parties.

During dispute resolution, both parties are expected to treat each other with mutual respect and professionalism.

All content on the ap999 platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of ap999. Reproducing, distributing, or commercially using this content without prior written permission from ap999 is strictly prohibited.

If you have any questions or need clarification about these terms, ap999's support team is always ready to help:

• Live Chat — 24 hours, 7 days a week
• Email: [email protected]
• Support is available in both Bengali and English.

ap999 is always committed to operating a safe, transparent, and fair platform. Stay with us and enjoy responsibly.